POLICIES AND GUIDELINES

RETURN POLICY

All returns and exchanges must be initiated by contacting us at customerservice@summitgunbroker.com.  Once a return is authorized, you'll be sent an e-mail containing your Return Merchandise Authorization (RMA) number and return instructions.

MERCHANDISE RETURNS

We will only accept returns for merchandise found defective within 10 days of receipt and with prior authorization. Items must be in the condition you received them and in the original factory packaging.  You can choose to either have a replacement item sent or a full refund issued.  It is your responsibility to pay for all return shipping costs.

FIREARM RETURNS & CANCELLATIONS

IMPORTANT !!  Please inspect all firearms thoroughly before preceding with the transfer from your FFL dealer to you.  Prior to transfer, any firearm return or cancellation will be accepted.  We will not reimburse return shipping costs, FFL transfer fees or any other fees or licenses required by your state.  Once the firearm is transferred to you it is not refundable.  If a defect is found after the firearm is transferred to you, it must be returned directly to the manufacturer for repair or replacement in accordance with the manufacturers warranty policy.

NO RETURNS OR REFUNDS FOR AMMUNITION

WEBSITE DISCLAIMER

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced 

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

GENERAL FIREARM SALES

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

CUSTOMER SERVICE

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

CONSUMER DATA PRIVACY

We respect your privacy and are committed to protecting it.

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.

The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

SECURE TRANSMISSION

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

ORDER FULFILLMENT

All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

DESCRIPTION ERRORS

If an item's description contains an error such as incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that seller will be the final arbiter of discrepancies in the online catalog.

AMMUNITION PURCHASES

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

TRANSFERS

Summit Gun Broker does NOT perform transfers

ADDITIONAL SHIPPING & HANDLING POLICIES

AMMUNITION and COMPONENTS sales are FINAL - Returns cannot be accepted for ammunition.